Terms and Conditions of Sale

The following General Terms and Conditions of Sale govern the offer and sale of products on our web site (“www.emanuelecolombi.com”). The products purchased on www.emanuelecolombi.com are directly sold by SMP21 srl (hereinafter referred to as “the Vendor”), with registered office in Italy, Scali del Monte Pio, 21, 57123 Livorno, Companies Register tax code 01861520490 / VAT no. 01861520490, R.E.A. no.: LI 201673 Fully paid share capital Euro 50.000,00.

Requests for information should be made writing to info@emanuelecolombi.com. If you need any assistance, go to the Customer Care area, where you will find information on orders, shipping, refunds and returning products purchased on www.emanuelecolombi.com, as well as and other general information on the services provided by www.emanuelecolombi.com. Remember that you can always contact us by email: info@emanuelecolombi.com. For any other legal information, go to the sections: General Terms and Conditions of Use, Privacy Policy.

1. Our Business Policy


The Vendor offers products for sale on www.emanuelecolombi.com and its e-commerce business services are available exclusively to its end users, i.e. the “Consumers”.


“Consumer” shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on www.emanuelecolombi.com.


The Vendor reserves the right not to process orders received from users who are not “Consumers” and any other order which does not comply with the Vendor’s business policy.


These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on www.emanuelecolombi.com between the users of www.emanuelecolombi.com and the Vendor.


The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on www.emanuelecolombi.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party’s terms and conditions, since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of www.emanuelecolombi.com and third parties.

2. How to Execute a Contract with the Vendor


In order to place an order for the purchase of one or more products on www.emanuelecolombi.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.


The order form contains a summary of these General Terms and Conditions of Sale, information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs.


An order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order information has been verified as correct.


Before submitting your order form for the purchase of products, you will be asked to carefully read the General Terms and Conditions of Sale, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use.


The order form will be filed in our data base for the time required to process your order and as provided by law. You may access your order form by clicking on the section called My Order, in the Customer Care area.


Before submitting the order form, you will be asked to identify and correct possible input errors.


After your order form has been submitted, the Vendor will process your order.


The Vendor may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by email that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on www.emanuelecolombi.com are no longer available at the time of your last access and once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within thirty (30) days from the day after Vendor has received your order. If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund the amount paid for those items.


By submitting an order form to and making a contract with the Vendor, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on www.emanuelecolombi.com.


By submitting an order form, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on www.emanuelecolombi.com, even through links, including the General Terms and Conditions of Use and Privacy Policy.


Upon submission of an order form, the Vendor shall send you a purchase order receipt email, containing a summary of the information related to the order form.

3. Guarantees and Product Price Indication


On www.emanuelecolombi.com, we only offer products marked with the “Emanuele Colombi” trademark.


The main characteristics of products are shown on www.emanuelecolombi.com on each product page. The products offered for sale on www.emanuelecolombi.com may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.


All products are numbered, signed and have a certificate of originality.

4. Payments


Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form.


In case of payment by Credit/Debit Card, all details (for example, card number or expiration date) will be sent by encrypted protocol to banks which provide remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns in compliance with the exercise of your return right or for reporting cases of fraud to the police.

5. Shipping and Delivery of the Products

For specific product shipping and delivery procedures see the Customer Care area and read the Shipping section. Please read these sections carefully. The information provided in these sections forms an integral part of these General Terms and Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.

6. Returns and Refunds

The Seller accepts the return only in case of proven damage during the transport.

7. Customer Care

Please contact our Customer Care for further information: click here to contact Customer Care.

8. Privacy


You will find information on how we process your personal data by clicking on Privacy Policy.


You are advised to read, if you haven’t already done so, our General Terms and Condition of Use which also contain important information on how we process the personal data of our users and on the security systems of www.emanuelecolombi.com.


For further information on our Privacy Policy you can contact us at info@emanuelecolombi.com.

9. Governing Law


These General Terms and Conditions of Sale are governed by Italian law and in particular by Italian legislative decree no. 206 of 6 September 2005 on distance contracts and by Italian legislative decree no. 70 of 9 April 2003 on certain aspects related to e-commerce.


For European Union countries only: please note that the European Commission provides a platform for alternative extra-judicial resolution of disputes, available on the website http://ec.europa.eu/odr

10. Amendments and Updates

The General Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new General Terms and Conditions of Sale shall be effective as of the date of publication on www.emanuelecolombi.com.

11. About SMP21 srl

SMP21 srl

Registered office: Scali del Monte Pio, 21 · 57123 Livorno · Tel. +39 0586 211620

Contact us

Livorno Companies Register tax code 01861520490 / VAT no. 01861520490
R.E.A. no.: LI 201673
Fully paid share capital 50.000,00 Euros